In the bustling capital city of the United Arab Emirates (UAE), Abu Dhabi, navigating the public transportation system has been made significantly easier with the introduction of the Hafilat Card. This smart card, designed to streamline the payment process for bus and ferry rides, has become an indispensable tool for both residents and visitors.

In this comprehensive guide, we will delve into the world of the Hafilat Card, exploring how to check your card balance and recharge it online. Whether you’re a seasoned commuter or a first-time traveler in Abu Dhabi, this guide will ensure that you have all the information you need to make the most of your Hafilat Card.

The Hafilat Card is a smart card system that plays a pivotal role in making public transportation in Abu Dhabi more accessible, efficient, and user-friendly. It serves as a payment method for bus and ferry rides and offers the flexibility of being recharged with funds for multiple trips. Let’s explore the key aspects of the Hafilat Card:

Check Hafilat Card Balance Online

Here’s a step-by-step guide on how to check your Hafilat Card balance online:

Step 1: Access the Abu Dhabi Tolling System Website

Open a web browser on your computer or mobile device and navigate to the official website for the Abu Dhabi Tolling System. The website URL is https://hafilat.darb.ae

Step 2: Navigate to the “Hafilat Card Balance” Option

Look for the “Hafilat Card Balance” option in the website’s menu. This option is typically found in the section related to Hafilat Card services or public transportation.

Step 3: Enter Your Hafilat Card Number

You will be prompted to enter your Hafilat Card number. Ensure that you enter the card number accurately to retrieve the correct balance information.

Step 4: Submit Your Request

After entering the card number and security code, click on the “Submit” or “Check Balance” button. This action will initiate the balance inquiry process.

Step 5: View Your Hafilat Card Balance

Once your request is processed, the website will display your Hafilat Card balance on the screen. You will typically see the available balance in the currency of the United Arab Emirates (UAE), which is the AED (Dirham).

That’s it! You’ve successfully checked your Hafilat Card balance online. Make sure to note down or remember your balance for future reference, especially if you plan to use the card for your public transportation needs in Abu Dhabi.

Recharge Hafilat Card Online

Here’s a step-by-step guide on how to recharge your Hafilat Card online:

Step 1: Access the DARB Website

Open a web browser on your computer or mobile device and navigate to the official website for the Abu Dhabi Tolling System. The website URL is https://hafilat.darb.ae

Step 2: Navigate to the “Hafilat Card Recharge” Option

Once you’re logged in, look for the “Hafilat Card Recharge” option in the website’s menu. This option is typically found in the section related to Hafilat Card services or public transportation.

Step 3: Select Recharge Amount

In the Hafilat Card Recharge section, you will typically have the option to choose the amount you want to recharge. Common options include 10 AED, 20 AED, 50 AED, and so on. Select the desired recharge amount that suits your needs.

Step 4: Enter Your Hafilat Card Number

After selecting the recharge amount, you’ll be prompted to enter your Hafilat Card number. Ensure that you enter the card number accurately to avoid any issues with the recharge process.

Step 5: Make Payment

Next, you’ll need to make the payment for the selected recharge amount. The Department of Transport website typically offers multiple payment options, such as credit/debit card payments or other online payment methods. Choose your preferred payment method and enter the required payment details.

Step 6: Complete the Recharge

After confirming the details, click on the “Complete Recharge” or “Submit” button to initiate the recharge process. Your selected recharge amount will be deducted from your chosen payment method, and the Hafilat Card will be updated with the new balance.

Step 7: Confirmation

After the successful recharge, you should receive a confirmation message on the website. This message will typically include details of the transaction, such as the recharge amount and the updated card balance.

Congratulations! You have successfully recharged your Hafilat Card online. Make sure to check your updated balance to ensure that the recharge has been applied correctly. Your Hafilat Card is now ready to be used for public transportation in Abu Dhabi with the newly added funds.

Install Mobile App To Check Hafilat Card Balance

You have the option to install the “Darb” mobile application, which is compatible with both iOS and Android smartphones, enabling you to conveniently verify your Hafilat bus card balance using this user-friendly app.

Hafilat Card Balance Check Offline

Ticket Vending Machine

If you find yourself at a bus terminal or transportation hub, you can utilize a ticket vending machine to check your Hafilat Card balance. Insert your card into the machine and follow the on-screen instructions to view your balance.

Customer Service Centers

For personalized assistance, visit a Hafilat Card customer service center. Knowledgeable representatives will be on hand to help you check your card balance. They can quickly scan your card and provide you with the necessary balance information.

If you are traveling to Dubai then you can Check your NOL card balance online.

How to Get a Hafilat Card

Follow these steps to obtain a hafilat card:

Visit a Hafilat Card Customer Service Center

To get your Hafilat Card, you can visit one of the numerous customer service centers located throughout Abu Dhabi. These centers are strategically placed to ensure easy access for residents and visitors alike.

Provide the Necessary Documents

When you visit a customer service center, you’ll be required to submit essential documents, including a valid ID (passport or Emirates ID) and a passport-sized photograph. These documents are crucial for processing your card application.

Pay the Fee

To obtain your Hafilat Card, you’ll need to pay a fee, which can be done using cash or credit/debit cards. The fee covers the administrative costs associated with issuing the card.

Receive the Card

Once you’ve completed the application process and paid the fee, you’ll be handed your Hafilat Card immediately. What’s more, the card comes preloaded with an initial balance, ensuring you can use it right away for your first journey.

Register the Card (Optional)

While card registration is optional, it’s highly recommended. Registering your card offers several advantages, including balance protection and the ability to recharge your card online. You can register your card conveniently via the Department of Transport website or by visiting a customer service center.

It’s worth noting that students and senior citizens may be eligible for special Hafilat Cards with discounted fares. When applying for your card, inquire about these options to make the most of your public transportation experience.

Hafilat Card Minimum Balance

Hafilat card is your key to getting around Abu Dhabi on public buses. To start your journey and recharge the card, make sure you have a minimum balance of AED 10. You can get the Hafilat card for AED 10, and it stays valid for a convenient five years.

Hafilat Card Monthly Pass Price

The Hafilat Monthly Pass is like a special ticket that lets you take as many bus rides as you want in Abu Dhabi city. You can use it for a whole month, starting from the day you buy it. To get hafilat pass, you’ll need to pay AED 80.

What are the types of Hafilat Card?

There are several types of Hafilat Cards designed to cater to the different needs of travelers in Abu Dhabi. Here are the main types:

1. Contactless Smart Ticket (CST)

This is a temporary Hafilat card, valid for 30 days only.
It can be obtained for free, but you need to add credit to use public transportation services during this period.
Ideal for short-term visitors or those who don’t require a long-term travel card.

2. Personalized Hafilat Card

This smart card is designed for regular users of public buses in Abu Dhabi.
It can be personalized with your name or used anonymously.
The card is automatically scanned when you board and exit a bus, deducting the appropriate fare from your card balance.
It remains valid for a generous 5-year period from the date of purchase.
The initial charge to acquire this card is typically 10 AED.

3. Smart Card for Students, Seniors, and Special Needs Citizens

This specialized Hafilat card is available for students, senior citizens, and individuals with special needs.
It costs AED 5, and its validity extends for 5 years from the date of purchase.
Designed to offer discounted fares and convenient travel options for these specific groups.

These various Hafilat card types provide flexibility and accessibility for different segments of the population, ensuring that public transportation in Abu Dhabi is convenient and inclusive for all residents and visitors.

Hafilat Card Fares

1. T-Purse

Boarding Charge: 2 AED
Regional Services: Additional 5 fils/km
Express or Intercity Services: Starting charge of 2 AED + 5 fils/km

2. Weekly Pass

Cost: 30 AED
Validity: Unlimited bus trips within Abu Dhabi city for 7 days.

3. Monthly Pass

Cost: 80 AED
Validity: Unlimited bus trips within Abu Dhabi city for 30 days.

These fare options cater to different travel needs, from occasional travelers to daily commuters in Abu Dhabi.

Where to buy Hafilat card?

You can purchase a Hafilat card at the following locations in Abu Dhabi:

Abu Dhabi International Airport
Bani Yas bus station
Mussafah bus station
Shahama bus station
Al-Ain bus station
Al-Sila bus station
Ghayathi bus station
Madinat Zayed bus station

These locations offer convenient access to obtain your Hafilat card for use on Abu Dhabi’s public transportation system.

Frequently Asked Questions

What is the Hafilat Card, and why is it essential for public transportation in Abu Dhabi?

The Hafilat Card is a smart card designed for use on Abu Dhabi’s public transportation network, including buses and ferries. It is essential for payment and is encouraged by the authorities to improve efficiency and convenience for commuters.

How can I obtain a Hafilat Card?

To obtain a Hafilat Card, visit a customer service center, provide the required documents (ID and photo), pay the fee, and receive your card immediately. Registering the card online is optional but recommended for added benefits.

Can I get a discounted Hafilat Card as a student or senior citizen?

Yes, special Hafilat Cards with discounted fares are available for students and senior citizens. Inquire about these options when applying for your card.

What is the significance of registering my Hafilat Card?

Registering your card provides benefits such as balance protection and online recharge options. It’s a recommended step to enhance your card’s functionality.

How can I check my Hafilat Card balance online?

You can check your card balance online by visiting the Department of Transport’s website or by using the “Darb” mobile app. Simply follow the provided instructions to access your balance.

Conclusion

In the heart of Abu Dhabi, the Hafilat Card stands as a testament to the city’s commitment to efficient and accessible public transportation. This smart card simplifies the payment process for buses and ferries, ensuring that commuters experience a hassle-free journey.

Obtaining a Hafilat Card is a straightforward process, involving a visit to a customer service center, submission of necessary documents, payment of a fee, and immediate card activation. While registering your card is optional, it offers numerous advantages, including balance protection and online recharge capabilities.

Moreover, tracking your Hafilat Card balance is a breeze, thanks to online and offline options. Whether you prefer the convenience of a mobile app or in-person assistance at customer service centers, there’s a method to