Jafiliya Immigration Dubai: GDRFA Location & Timings 2026
Jafiliya Immigration commonly refers to the headquarters of the General Directorate of Identity and Foreigners Affairs Dubai, or GDRFA Dubai, in Al Jafiliya. The office handles and supports a wide range of Dubai immigration matters, including residence permits, entry permits, visa-related enquiries, fines, sponsorship cases and other residency services.

The headquarters is located in Bur Dubai, close to Bur Dubai Police Station and directly opposite Al Jafiliya Metro Station. This central location makes it one of the easiest major GDRFA offices to reach by Dubai Metro.
Jafiliya Immigration Dubai Quick Information
| Information | Details |
|---|---|
| Official authority | General Directorate of Identity and Foreigners Affairs Dubai |
| Common name | Jafiliya Immigration / Al Jafiliya Immigration |
| Location | Al Jafiliya, Bur Dubai |
| Nearby landmark | Bur Dubai Police Station |
| Nearest Metro | Al Jafiliya Metro Station |
| Monday to Thursday | 7:30 AM to 6:00 PM |
| Friday | 7:30 AM to 12:00 PM and 2:00 PM to 6:00 PM |
| UAE contact number | 800 5111 |
| International number | +971 4 313 9999 |
| [email protected] | |
| Contact centre | Available 24/7 |
The listed headquarters working hours and contact information are published by GDRFA Dubai. Government working hours may change during Ramadan, Eid holidays or other official occasions, so checking before visiting is advisable.
What Is Jafiliya Immigration?
Jafiliya Immigration is the commonly used name for the GDRFA Dubai headquarters in Al Jafiliya. GDRFA is the Dubai authority responsible for many residency, entry permit and foreigners affairs services within the emirate.
People may also search for the same office using terms such as:
- Dubai Immigration Jafiliya
- Al Jafiliya Immigration
- Jafiliya Immigration Office
- GDRFA Jafiliya
- Dubai Immigration Office Al Jafiliya
- Immigration Office Bur Dubai
- GDRFA headquarters Dubai
The headquarters can be particularly useful when a case requires clarification, an authority-level enquiry or assistance beyond a routine digital transaction.
Jafiliya Immigration Location
The Jafiliya Immigration office is located in Al Jafiliya, Bur Dubai, next to Bur Dubai Police Station and opposite Al Jafiliya Metro Station. GDRFA also lists the headquarters as being behind Jafiliya Police Station.
This location is convenient for residents travelling from areas such as Bur Dubai, Karama, Satwa, Trade Centre, Oud Metha and other central parts of Dubai.
Jafiliya Immigration Address
A practical location description is:
GDRFA Dubai Headquarters
Al Jafiliya, behind Bur Dubai Police Station
Bur Dubai, Dubai, UAE
If you are using a navigation app, searching for GDRFA Headquarters Al Jafiliya or Jafiliya Immigration is usually more useful than entering a general Bur Dubai address.
Nearest Metro Station to Jafiliya Immigration
Al Jafiliya Metro Station is the nearest Dubai Metro station to Jafiliya Immigration. The GDRFA headquarters is located opposite the station, making the Metro one of the simplest ways to reach the office without dealing with parking.
After leaving the station, follow signs toward the GDRFA and Bur Dubai Police Station area.
For first-time visitors, using pedestrian navigation after exiting the Metro can help you reach the correct entrance instead of walking toward nearby government buildings.
How to Reach Jafiliya Immigration by Metro
Getting to the Jafiliya Immigration office by Dubai Metro is straightforward:
- Take the Dubai Metro toward Al Jafiliya.
- Get off at Al Jafiliya Metro Station.
- Exit toward the government buildings and Bur Dubai Police Station side.
- Cross toward the GDRFA headquarters.
- Follow the signs or building entrance instructions for customer services.
The office’s position opposite the Metro station makes public transport particularly practical during busy weekday hours.
Jafiliya Immigration Timings 2026
The published working hours for the GDRFA headquarters in Jafiliya are:
| Day | Jafiliya Immigration Working Hours |
|---|---|
| Monday | 7:30 AM to 6:00 PM |
| Tuesday | 7:30 AM to 6:00 PM |
| Wednesday | 7:30 AM to 6:00 PM |
| Thursday | 7:30 AM to 6:00 PM |
| Friday | 7:30 AM to 12:00 PM and 2:00 PM to 6:00 PM |
GDRFA’s headquarters page currently lists these hours for Monday through Friday.
If you have a time-sensitive case, arriving earlier in the day can give you more time to deal with document checks, enquiries or any additional procedures that may be required.
Is Jafiliya Immigration Open on Saturday?
The standard headquarters schedule published by GDRFA lists working hours for Monday through Friday and does not list regular Saturday office hours.
If you need assistance outside normal headquarters hours, many services can be accessed digitally, while some other GDRFA service centres operate on different schedules.
Is Jafiliya Immigration Open on Sunday?
Regular Sunday hours are not included in the published schedule for the GDRFA headquarters in Al Jafiliya.
Before making a special trip on a weekend or public holiday, contact GDRFA to confirm whether the service you need is available through another centre or an online channel.
Jafiliya Immigration Ramadan Timings
Working hours can change during Ramadan.
The GDRFA headquarters information lists Ramadan hours of 9:00 AM to 5:00 PM, with Friday divided into 9:00 AM to 12:00 PM and 2:00 PM to 5:00 PM on its branch information page.
Ramadan schedules can be announced separately each year, so residents should confirm the current timetable before travelling.
What Services Are Available Through GDRFA Dubai?
GDRFA Dubai manages services connected with immigration, entry permits and residency in Dubai. The services available to a particular person depend on their visa type, sponsorship arrangement and reason for visiting.
Common GDRFA services include:
- Residence permit issuance
- Residence permit renewal and cancellation
- Entry permits
- Visit visas
- Tourist visa-related services
- Family sponsorship matters
- Visa extensions where eligible
- Visa status enquiries
- Immigration fines enquiries
- Unified Number enquiries
- Golden Visa-related services
- Establishment and sponsor services
- Entry and exit matters
- Legal affairs services for relevant immigration cases
Many straightforward applications do not require visiting Jafiliya Immigration because they can be started or completed through digital channels or Amer Centres.
Residence Visa Services
Residence permits are one of the major categories handled by GDRFA Dubai.
Depending on the applicant and sponsor, residency services can include issuing a residence permit, renewing it or cancelling an existing permit. GDRFA also provides services related to private-sector residence permits and other eligible residency categories.
Documents and procedures vary considerably depending on whether the sponsor is an employer, family member or another eligible entity.
Family Visa and Sponsorship Enquiries
Dubai residents sponsoring eligible family members may need GDRFA services for entry permits, residence issuance, renewals and cancellations.
A typical family sponsorship case may involve documents such as:
- Sponsor’s passport
- Emirates ID
- Residence details
- Dependent’s passport
- Passport-size photograph
- Proof of relationship
- Salary or employment documents where required
- Accommodation information where applicable
- Medical fitness results for applicants subject to medical testing
- Emirates ID application documents where applicable
Exact requirements depend on the applicant’s circumstances, so applicants should avoid assuming that another person’s document list will apply to their case.
Dubai Visit Visa and Entry Permit Services
GDRFA Dubai provides several entry permit and visit visa services.
These include eligible visit visas for relatives or friends, tourist visas, entry permit cancellation and certain visa extension services.
Visitors should first identify who issued their visa because procedures can differ depending on the emirate and sponsoring organisation.
Golden Visa Services at GDRFA Dubai
GDRFA Dubai also provides Golden Visa-related services for applicants who qualify under applicable residence categories.
Some Golden Visa procedures may involve appointments for verification at a GDRFA office. GDRFA provides a Golden Visa appointment service for applicants who need an office visit for verification.
Applicants should complete the required preliminary process before visiting rather than arriving at Jafiliya without confirming that an in-person appointment is necessary.
Visa Cancellation
GDRFA Dubai provides services for cancelling different types of Dubai residence permits and eligible entry permits.
The person responsible for initiating cancellation depends on the sponsorship arrangement. Employment residence cancellations are normally linked to the employer or sponsoring establishment, while family-sponsored residence cases involve the individual sponsor.
If you are changing jobs, leaving the UAE or moving to a different sponsorship arrangement, make sure the existing immigration status is handled correctly before starting the next process.
Dubai Immigration Fine Enquiry
GDRFA provides a fines enquiry service for people who need to check penalties linked to their immigration file or sponsored individuals.
Fines can arise in situations involving overstays or other immigration status issues. The exact amount and available options should be checked against the individual’s immigration record rather than estimated.
If the matter is unclear, contact GDRFA before making assumptions about the amount payable.
Visa Status Check
A physical visit to Jafiliya Immigration is usually unnecessary if you only need to check the status or validity of an immigration document.
GDRFA provides a Visa Status service that can be used to verify information related to entry permits, residence documents and establishment records.
Before visiting the headquarters solely for a status enquiry, check whether the information is already available through GDRFA’s digital services.
Unified Number Enquiry
The Unified Number, commonly called the UID number, is connected with an individual’s immigration record in the UAE.
GDRFA provides a service to retrieve a person’s Unified Number when required for immigration or administrative procedures.
If you cannot locate your UID on an existing visa or immigration document, an online enquiry may save you a trip to Jafiliya.
Should You Visit Jafiliya Immigration or an Amer Centre?
One of the most common mistakes is assuming every Dubai visa transaction requires a visit to the main immigration headquarters.
For many routine applications, an Amer Centre or GDRFA digital service may be more convenient. The main Jafiliya headquarters can be more appropriate when an immigration case requires clarification, direct authority assistance or a procedure specifically requiring a GDRFA visit.
| Situation | Usually Best Starting Point |
|---|---|
| Routine residence application | Online service or Amer Centre |
| Residence renewal | Online service or Amer Centre |
| Visa status check | Online |
| Basic immigration enquiry | GDRFA contact centre |
| Document typing/application assistance | Amer Centre |
| Complex immigration issue | GDRFA / appropriate service centre |
| Case requiring authority review | GDRFA |
| Golden Visa verification appointment | Designated GDRFA process |
| Immigration fine enquiry | Online first |
| UID enquiry | Online first |
Checking the correct service channel before travelling can prevent an unnecessary visit.
GDRFA vs Amer Centre: What Is the Difference?
GDRFA Dubai is the government authority responsible for Dubai immigration and residency matters, while Amer Centres are service channels used to assist customers with many GDRFA transactions.
This distinction matters because visiting an Amer Centre does not mean you are visiting the GDRFA headquarters.
Amer Centres are useful for services such as application preparation, typing and processing of many routine visa and residency transactions. More complex immigration matters may require referral to GDRFA.
Jafiliya Immigration Contact Number
The main GDRFA Dubai contact centre number inside the UAE is:
800 5111
The GDRFA contact centre is available 24 hours a day, seven days a week for enquiries.
Calling before visiting can be useful if you are unsure:
- Which office handles your case
- Whether an appointment is required
- Which documents you need
- Whether the transaction can be completed online
- Whether Jafiliya is the correct location
- Whether working hours have changed
Jafiliya Immigration International Contact Number
People calling from outside the UAE can contact GDRFA Dubai on:
+971 4 313 9999
This number is specifically listed by GDRFA for international callers.
When calling about an existing application, keep relevant details such as your passport information, application number or transaction reference available.
Jafiliya Immigration Email Address
The published GDRFA Dubai email address is:
For cases requiring investigation, include enough information to identify the transaction without sending unnecessary sensitive information.
Useful details may include your full name, application or transaction number, type of service and a clear description of the issue.
Documents to Carry When Visiting Jafiliya Immigration
There is no single document checklist for every Jafiliya Immigration transaction.
The safest approach is to carry the original and digital copies of documents directly relevant to your case.
Depending on the service, these may include:
- Original passport
- Emirates ID
- Current or previous UAE visa information
- Application or transaction number
- Sponsor’s documents
- Establishment details for company-sponsored cases
- Supporting certificates
- Entry permit
- Cancellation documents
- Payment receipt
- Medical fitness documents
- Appointment confirmation
- Copies of correspondence relating to the case
Do not rely only on screenshots if the particular procedure requires an original document.
What to Do Before Visiting Jafiliya Immigration
A few checks can save considerable time.
1. Identify the Exact Service
Know whether your issue involves residency, entry permits, visa cancellation, fines, family sponsorship, Golden Visa matters or another immigration service.
Simply telling the counter that you have a “visa problem” may make it harder to identify the correct service.
2. Check Whether the Service Is Online
GDRFA offers digital services covering many common visa and residency procedures, including visa status, fines and UID enquiries.
Completing the transaction online may remove the need to travel to Jafiliya entirely.
3. Confirm the Correct Office
Not every immigration matter is handled at the main GDRFA headquarters.
Call 800 5111 if you are unsure whether Jafiliya is the correct location for your particular case.
4. Prepare Your Reference Numbers
Bring any available:
- Application number
- Transaction number
- File number
- UID number
- Sponsor details
- Payment receipt
- Previous case reference
These details can help staff locate the correct record.
5. Check the Working Hours
Avoid relying on old Google listings or older articles, particularly around Ramadan and UAE public holidays.
Government office schedules may change temporarily.
Common Jafiliya Immigration Problems and What to Do
Visa Application Still Shows Pending
A pending status does not automatically mean the application has been rejected.
First check the application status and confirm whether additional documents or action are required. If the case has remained unresolved or contains an unclear status, contact GDRFA with the transaction reference.
Residence Visa Cannot Be Renewed
Renewal problems can arise from different parts of the process, including missing documents, sponsorship issues, medical requirements or an unresolved immigration record.
Do not repeatedly submit the same application without understanding the reason. Confirm the issue through the appropriate service channel first.
Visa Cancellation Is Not Showing
If cancellation was recently processed, keep the cancellation or transaction reference.
Check the immigration status before attempting another residence procedure. If the status remains incorrect, contact GDRFA or visit the appropriate service centre with proof of the transaction.
Incorrect Personal Information
Errors in passport details, names, dates or immigration records should be dealt with promptly.
Carry both the incorrect document and the evidence showing the correct information. The required amendment procedure depends on the type of immigration record affected.
Overstay or Fine Appears on the File
Use the immigration fines enquiry process to establish what is actually recorded against the file.
If you believe the information is incorrect or your situation requires individual assessment, contact GDRFA rather than relying on an online fine estimate.
Can You Go to Jafiliya Immigration Without an Appointment?
Appointment requirements depend on the service.
Some services are designed for online completion, while certain cases or verification procedures may use appointments. For example, GDRFA provides a specific appointment mechanism for relevant Golden Visa verification visits.
Before travelling, confirm whether your exact transaction requires an appointment by contacting GDRFA.
Can Tourists Visit Jafiliya Immigration?
Tourists can seek GDRFA assistance when the issue falls under Dubai immigration jurisdiction, but many tourist visa matters should first be handled through the visa sponsor, travel agency, airline or relevant application channel.
GDRFA provides services relating to tourist and visit visas, including eligible extensions and entry permit transactions.
Check who issued or sponsored the visa before visiting the headquarters.
Is Jafiliya Immigration the Same as ICP?
No. Jafiliya Immigration refers to the GDRFA Dubai headquarters, which handles Dubai immigration and residency services.
The Federal Authority for Identity, Citizenship, Customs and Port Security, commonly known as ICP, operates federal services and immigration systems used elsewhere in the UAE and for certain identity-related procedures.
For a Dubai-issued residence or entry permit, GDRFA is commonly the relevant immigration authority.
Is Emirates ID Issued at Jafiliya Immigration?
Emirates ID and residence processes are connected, but they are not the same government service.
Your residence procedure may involve GDRFA Dubai, while identity services fall under the relevant federal identity system. Depending on the transaction, different steps can be completed through separate government channels or service centres.
Do not visit Jafiliya solely because you have an Emirates ID issue without first confirming which authority handles the specific problem.
Jafiliya Immigration Parking
Visitors driving to Al Jafiliya should allow extra time for parking and walking to the headquarters, especially during busy government working hours.
Because the headquarters is directly opposite Al Jafiliya Metro Station, the Dubai Metro can be more convenient if you do not specifically need to travel by car.
If driving, use navigation for the GDRFA headquarters rather than simply searching for Al Jafiliya, as the neighbourhood contains several government buildings and facilities.
Best Time to Visit Jafiliya Immigration
If your case genuinely requires an in-person visit, going earlier during the working day can be practical.
Avoid arriving close to closing time, especially if your transaction may involve document review, referrals or additional steps.
Friday has split working hours at the headquarters, so visitors should pay particular attention to the midday closure period.
Jafiliya Immigration Checklist Before You Leave Home
Before travelling to the office, confirm that you have:
- Identified your exact immigration service
- Checked whether the service can be completed online
- Confirmed that Jafiliya is the correct branch
- Checked current working hours
- Prepared your passport and Emirates ID where relevant
- Collected supporting documents
- Saved your application or transaction number
- Kept payment receipts
- Confirmed whether an appointment is required
- Planned your Metro route or parking
This preparation is particularly useful for immigration cases involving multiple family members, sponsors or previous applications.
Jafiliya Immigration Contact Details at a Glance
| Contact Method | Details |
|---|---|
| UAE contact centre | 800 5111 |
| International | +971 4 313 9999 |
| [email protected] | |
| Contact centre availability | 24/7 |
| Postal address | P.O. Box 4333, Dubai, UAE |
| Headquarters | Al Jafiliya, Bur Dubai |
GDRFA publishes the contact centre, international number, email address and headquarters information for customers who need assistance.
Frequently Asked Questions
Where is Jafiliya Immigration located in Dubai?
Jafiliya Immigration is the GDRFA Dubai headquarters in Al Jafiliya, Bur Dubai. It is located next to Bur Dubai Police Station and opposite Al Jafiliya Metro Station. The Metro is therefore one of the easiest ways to reach the office for immigration and residency enquiries.
What are Jafiliya Immigration timings in 2026?
Jafiliya Immigration is listed as open Monday to Thursday from 7:30 AM to 6:00 PM. Friday hours are divided into 7:30 AM to 12:00 PM and 2:00 PM to 6:00 PM. Timings can change during Ramadan and official UAE holidays.
What is the Jafiliya Immigration contact number?
The Jafiliya Immigration contact centre number is 800 5111 for callers inside the UAE. GDRFA states that its contact centre operates 24/7. Customers calling from outside the UAE can use +971 4 313 9999 for Dubai immigration enquiries.
Which Metro station is closest to Jafiliya Immigration?
Al Jafiliya Metro Station is the closest station to Jafiliya Immigration. The GDRFA headquarters is located opposite the station, near Bur Dubai Police Station. This makes Dubai Metro a convenient option for residents visiting the headquarters for immigration matters.
What services are available at Jafiliya Immigration?
Jafiliya Immigration is the headquarters of GDRFA Dubai, which handles residency, entry permits, visa cancellations, visit visas, immigration fines, UID enquiries, Golden Visa services and other Dubai immigration matters. Many routine transactions can also be completed digitally or through authorised service channels.
Do I need an appointment for Jafiliya Immigration?
An appointment is not required for every Jafiliya Immigration service because many transactions are available online or through service centres. Certain procedures may have specific appointment requirements. Confirm your service before visiting, particularly for specialised cases such as Golden Visa verification or authority-level reviews.
Can I check my visa status without visiting Jafiliya Immigration?
Yes. You normally do not need to visit Jafiliya Immigration simply to check a Dubai visa or residence status. GDRFA provides a Visa Status service for checking relevant entry permits, residence documents and establishment records, making an online check the more practical first step.
Is Jafiliya Immigration the main Dubai immigration office?
Yes. Jafiliya Immigration commonly refers to the GDRFA Dubai headquarters in Al Jafiliya, Bur Dubai. The headquarters handles Dubai residency and foreigners affairs functions, while many routine customer transactions are also available through digital services and other GDRFA or Amer service channels.


